LAST UPDATED: MAY 2026

No Hidden Tax & Fees Policy

We keep checkout simple and transparent. For eligible USA and Canada orders,
the price shown at checkout is the final price you pay.

No sales tax charged to customers. Free ground shipping to the USA and Canada.

No Sales Tax Charged

We do not charge customers additional sales tax at checkout for eligible
equipment orders.

Free Ground Shipping

We offer free ground shipping to the USA and Canada on eligible orders.

Taxes & Duties Covered

Standard taxes, import duties, and brokerage fees related to standard
delivery are covered by us unless stated otherwise on the product page.

Clear Checkout Pricing

The amount shown at checkout is the amount you pay for eligible standard
orders, with no hidden tax added afterward.

When Extra Fees May Apply

Customers may be responsible for additional charges caused by situations outside
our standard delivery process, including:

  • Incorrect or incomplete shipping address
  • Missed delivery appointments
  • Storage or holding fees caused by delivery delays from the customer side
  • Special delivery requests not included in standard ground shipping
  • Remote-area or non-standard local charges when applicable

International & Cross-Border Orders

For eligible USA and Canada orders, standard import-related taxes, duties,
and brokerage fees are covered by us as part of the standard delivery process.
If a product has special conditions, they will be stated clearly on the product page.

Pricing Accuracy

We work to keep all product pricing, shipping details, and tax information accurate.
If a pricing or tax-related error occurs, we reserve the right to correct the issue
before processing the order. Customers will be contacted if any important adjustment
is required.

Questions About Taxes or Fees?

Contact our support team before placing your order.


Contact Support

Multiple Warehouses across the US and Canada

As a global company, we are headquartered near Seattle, Washington with Multiple Warehouses across the US and Canada. Let our logistics team and reliable carriers assist you.

Seattle (Washington)

1001 3rd Ave S, Kent, WA 98032

Phoenix (Arizona)

210 S 57th Dr Phoenix, AZ 85043

Hiram (Georgia)

295 Thompson Rd, Hiram, GA 30141

Lake Elsinore (Southern California)

202 Minthorn St, Lake Elsinore, CA 92530

Lodi (Northern California)

5100 Hwy 12 Lodi, CA 95242

Littleton (Colorado)

5436 S Kelly Ct, Littleton, CO 80125

Mulberry (Florida)

3280 Mulford Rd, Mulberry, FL 33860

Chicago (Illinois)

1775 Baseline Road, Oswego, IL 60543

Detroit (Michigan)

22650 Stevenson St, Clinton Township, MI 48035

Elk River (Minnesota)

16200 US Hwy 10, Elk River, MN 55330

East Cleveland (Ohio)

30701 Euclid Ave, Wickliffe, OH 44092

Cincinnati (Ohio)

500 Kent Road, Batavia, OH 45103

Kansas City (Missouri)

4910 Gardner Ave, Kansas City, MO 64120

Norwalk (Ohio)

501 US Route 20, Norwalk, OH 44857

Bristol (Pennsylvania)

5058 Bristol Pike, Bristol, PA 19007

Nazareth (Pennsylvania)

4242 Lonat Dr, Nazareth, PA 18064

Spartanburg (South Carolina)

218 Wingo Heights Rd Spartanburg, SC 29303

Fort Worth (Texas)

4531 I-35W, Alvarado, TX 76009

Houston (Texas)

19960 TX-242 Conroe, TX 77306

Lindon (Utah)

339 S Geneva Road, Lindon, UT 84043