FAQ’s
Frequently Asked Questions
Everything you need to know before purchasing your mini excavator.
Do you ship to the USA and Canada?−
Yes. We offer free ground shipping to the USA and Canada.
How long does shipping take?+
Ground shipping usually takes 7 to 14 business days after fulfillment.
What is the processing time?+
Order processing usually takes 1 to 3 business days before shipping.
What payment methods do you accept?+
We accept payments through PayPal only. You can pay securely using your PayPal balance or linked credit/debit cards through PayPal.
Can I pay by credit card?+
Yes. Credit card payments are accepted through PayPal checkout.
Is my purchase protected?+
Yes. Payments through PayPal may be eligible for PayPal Buyer Protection, depending on PayPal’s terms and conditions.
Do you charge sales tax?+
No sales tax is charged on our listed equipment orders.
Do you rent equipment?+
No. We do not rent equipment. We sell mini excavators only.
Why are your prices lower?+
We are currently offering up to 37% OFF all mini excavators due to multiple location closeouts, allowing us to sell selected machines at discounted prices.
Do products come with warranty?+
Yes. Products include manufacturer warranty support, our warranty support, and shipping protection during delivery.
Are attachments included?+
Yes. Products come with the attachments shown in the product pictures. Please review each product page carefully to see what is included.
Where are the machines located?+
We sell items from many different locations throughout North America and beyond. Please check the Item Location field on each product page.
Will I receive tracking information?+
Yes. Once your order has been processed and shipped, tracking information will be sent to you.
How can I contact support?+
You can contact our support team by phone or email for help with product questions, shipping, payment, or order assistance.
Multiple Warehouses across the US and Canada
As a global company, we are headquartered near Seattle, Washington with Multiple Warehouses across the US and Canada. Let our logistics team and reliable carriers assist you.
Seattle (Washington)
1001 3rd Ave S, Kent, WA 98032
Phoenix (Arizona)
210 S 57th Dr Phoenix, AZ 85043
Hiram (Georgia)
295 Thompson Rd, Hiram, GA 30141
Lake Elsinore (Southern California)
202 Minthorn St, Lake Elsinore, CA 92530
Lodi (Northern California)
5100 Hwy 12 Lodi, CA 95242
Littleton (Colorado)
5436 S Kelly Ct, Littleton, CO 80125
Mulberry (Florida)
3280 Mulford Rd, Mulberry, FL 33860
Chicago (Illinois)
1775 Baseline Road, Oswego, IL 60543
Detroit (Michigan)
22650 Stevenson St, Clinton Township, MI 48035
Elk River (Minnesota)
16200 US Hwy 10, Elk River, MN 55330
East Cleveland (Ohio)
30701 Euclid Ave, Wickliffe, OH 44092
Cincinnati (Ohio)
500 Kent Road, Batavia, OH 45103
Kansas City (Missouri)
4910 Gardner Ave, Kansas City, MO 64120
Norwalk (Ohio)
501 US Route 20, Norwalk, OH 44857
Bristol (Pennsylvania)
5058 Bristol Pike, Bristol, PA 19007
Nazareth (Pennsylvania)
4242 Lonat Dr, Nazareth, PA 18064
Spartanburg (South Carolina)
218 Wingo Heights Rd Spartanburg, SC 29303
Fort Worth (Texas)
4531 I-35W, Alvarado, TX 76009
Houston (Texas)
19960 TX-242 Conroe, TX 77306
Lindon (Utah)
339 S Geneva Road, Lindon, UT 84043
Calgary (Alberta)
278 Initiative Ave SE, Calgary, AB T3S0B7
Nisku (Alberta)
607 17th Ave, Nisku, AB T9E7S6
Abbotsford (British Columbia)
28268 Huntingdon Rd, Abbotsford, BC V4X 1A3
Stony Mountain (Manitoba)
10061 East Road 75 North, Stony Mountain, MB, R0C3A0
Brockville (Ontario)
3513 Coons Rd, Brockville, ON, K6T 1A7
Toronto (Ontario)
36 Gordon Collins Drive Gormley, ON L0H1G0